Healthcare services in hospitals often face challenges in managing patient flow. Long queues, congestion at registration counters, and patient confusion in finding service rooms are classic issues that can decrease patient satisfaction. The Hospital Digital Queue System offers a modern solution to address these issues.
The Hospital Queue System is a digital queue management platform specifically designed for healthcare facilities. It manages patient flow from registration to entry to the treatment room, eliminating crowding and confusion.
A Hospital Queuing System is a crucial investment in improving the quality of healthcare services. With digital technology, patients receive a convenient, fast, and clear experience. Meanwhile, hospitals benefit from efficient workflows, streamlined service data, and a professional image in the eyes of the public.
If your hospital wants to reduce patient waiting times, increase satisfaction, and maximize service performance, it's time to switch to an integrated digital-based hospital queuing system .
A hospital queue system is an automated system that helps organize patient queues to be more orderly, efficient, and digitally monitored. This system typically consists of a registration terminal (touchscreen kiosk) , a queue number printer , a TV display/queue monitor , and queue management software .
a. Reduces patient congestion in the registration area.
b. Increases service efficiency at the counter, clinic, or laboratory.
c. Provides a more comfortable and professional service experience.
d. Facilitates automatic management of patient visit data.
e. Can be integrated with the Hospital Information System (SIRS) .
Yes, our system supports custom branding , including hospital logo, theme colors, and screen displays as needed.
Yes. Our system is modular and scalable , capable of operating from one to dozens of counters or clinics with no user restrictions.
Yes. Our system can display:
a. Doctor schedule information ,
b. Patient educational messages ,
c. Hospital promotional videos ,
e. Queue information running simultaneously on a TV screen (digital signage).
The standard package includes:
– 1 unit Touchscreen Kiosk (for queue registration)
– 1 unit Thermal Printer (queue number printer)
– EndQueue Queue Software
a. Caller
b. Dashboard
c. Digital Signage
– 1 unit TV/Monitor Display
– Voice call speaker
All components can be customized according to needs.
Yes, you can. We provide APIs and data integration so the queuing system can connect directly to existing registration systems or SIMRS.
Not always. The machine can operate offline (on a local network) , but for online dashboards or remote reporting, an internet connection is required.
Yes. Our team provides installation services throughout Indonesia , as well as system training for hospital staff so they can operate the system independently.
We provide:
– 1 year product warranty
– Technical support via online & onsite
– Regular maintenance services according to the cooperation agreement
Prices vary depending on:
– Number of counters/polyclinics,
– Type of device (touchscreen kiosk, TV, printer),
– System integration requirements.
Yes, we provide queuing machine rental options for hospitals, clinics, or health events, with a monthly or annual fee system.
Pessoa de Contato: Ms. Cherish
Telefone: +8613826017042
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